Privacy Policy

Last Updated: 06/12/2025

At Top Tier Bookkeeping LLC, we value the privacy and security of our clients. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services, including the payment processing features.

By using our website and services, you agree to the terms outlined in this policy. Please read it carefully.

1. Information We Collect

We collect personal information from you when you visit our website, sign up for our services, make a payment, or contact us. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and business name (if applicable).

  • Payment Information: When you make a payment, we may collect billing details, such as your credit card number, billing address, and payment processing information. Payment details are processed securely through third-party payment processors like Stripe and Squarespace Payments.

  • Financial Information: As part of our bookkeeping services, we may collect and store financial data related to your business’s income, expenses, and other financial records.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Bookkeeping Services: To offer and manage the bookkeeping services you've requested, including generating financial reports and assisting with tax-related matters.

  • To Process Payments: Your payment information is used to process payments for the services you’ve requested. We use secure payment gateways like Stripe and Squarespace Payments to handle payment processing.

  • To Communicate with You: We may use your contact information to send invoices, updates, reminders, and other business-related communications.

  • To Improve Our Services: We use feedback and analytics to improve our website, services, and user experience.

  • For Legal Compliance: We may use your information to comply with legal requirements, resolve disputes, and enforce our agreements.

3. Payment Processing

When you make payments through our website, Stripe and Squarespace Payments are the third-party services that process your payments. These services handle the encryption of your credit card and personal data to ensure that it is transmitted securely.

  • Stripe and Squarespace Payments may collect and process your payment data in accordance with their respective privacy policies.

    • Stripe Privacy Policy: https://stripe.com/privacy

    • Squarespace Privacy Policy: https://www.squarespace.com/privacy

We do not store your full payment details (e.g., credit card numbers) on our systems. All payment transactions are processed through encrypted, secure payment gateways.

4. How We Protect Your Data

We take the security of your personal and financial information seriously. We implement a variety of security measures to ensure your data is protected, including:

  • Encryption: All sensitive data (such as payment information) is transmitted via secure SSL encryption.

  • Access Control: We restrict access to personal data to authorized personnel only and implement strict internal controls to safeguard your information.

Despite our best efforts, please be aware that no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted service providers (such as payment processors like Stripe or Squarespace) to help us operate our website and provide the services you've requested.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and Rectification: You have the right to access the personal data we hold about you and request corrections if the information is inaccurate or incomplete.

  • Data Deletion: You may request that we delete your personal information, subject to certain exceptions (such as where retention is required by law).

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.

  • Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format and transmit it to another controller, where technically feasible.

If you wish to exercise any of these rights, please contact us at toptierbookkeeping1016@gmail.com.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us improve our website functionality and track your browsing activity.

  • Cookies We Use: These may include analytics cookies, session cookies, and advertising cookies.

  • How to Manage Cookies: You can control the use of cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact us:

  • Email: toptierbookkeeping1016@gmail.com

  • Phone: (864) 326-5145

Acknowledgment

By using our services or accessing our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.